HH T's and C's

Harewood House Terms and Conditions for online booking

When you purchase a ticket via harewood.org or firenzafloraldesign.co.uk you agree to the terms and conditions of sale, set out below:

We cannot refund or return tickets.

Once you have printed or received your tickets, please keep them in a safe place as we cannot accept duplicates, copies or other alternative tickets of any kind.

Unlawful resale or attempted unlawful resale of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation.

All prices are correct at the time of publishing. However, they are subject to change without prior notice.

Visitors are reminded that for technical or operational reasons, some facilities may be removed or closed or entertainment cancelled and/or altered at any time. Harewood House Trust reserves the right to change the programme of attractions and entertainment if at any time it is deemed necessary or appropriate to do so.

All guests visiting Harewood House, the gardens, Bird Garden and Farm Experience must have a valid ticket.

Harewood House Trust reserves the right, at its absolute discretion, to refuse entry or admission or to remove from Harewood any visitor.

Harewood House Trust accepts no responsibility for any personal property.

Photography is allowed for non-commercial private use only.

We cannot allow large bags, rucksacks, prams or pushchairs into the House. Please ask a member of staff on arrival.

Dogs are permitted on leads in the grounds excluding the Bird Garden, Farm Experience and Adventure Playground.

All complaints and disputes are to be directed to Harewood House Trust in writing at Harewood House Trust, Harewood, Leeds, LS17 9LG.

Please see our Privacy Policy for information on how we collect, use and securely store any personal data. (for full details please refer to the Harewood House website)